Tuesday, September 28, 2021

More people dissatisfied with cleanliness at food outlets: Survey

Source Website: https://www.tnp.sg/news/singapore/more-people-dissatisfied-cleanliness-food-outlets-survey
By Rosalind Ang, The New Paper, 19 August 2021 at 06:00 am


Fewer than half of the respondents had returned their trays more than half the time in coffee shops. PHOTO: Fewer than half of the respondents had returned their trays more than half the time in coffee shops.
TNP FILE PHOTO
Picture posted by Rosalind Ang, The New Paper on 19 August 2021 at 06:00 am
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https://www.tnp.sg/sites/default/files/styles/rl780/public/articles/2021/08/19/NP_20210819_RACLEAN_6784491.jpg?itok=oImFFFOu
https://www.tnp.sg/news/singapore/more-people-dissatisfied-cleanliness-food-outlets-survey


Some patrons are not contributing enough, such as returning trays.

More people are dissatisfied with the cleanliness of food outlets, but it appears some patrons are not contributing enough to keep the places clean.

A survey conducted by the Singapore Management University (SMU) showed that fewer than half of the respondents had returned their trays more than half the time in coffee shops.


A survey conducted by the Singapore Management University (SMU) showed that fewer than half of the respondents had returned their trays more than half the time in coffee shops.
PHOTO: A survey conducted by the Singapore Management University (SMU) showed that fewer than half of the respondents had returned their trays more than half the time in coffee shops.
Picture posted by Adrian Murariu
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEggZB2XmZazLbUYWf7yHPuOQ3AP3FnJK_RRI6U20GxSbF-knpaIihVkKLnhhnhiTN7jLEzouSuhg5d7Aux7sosP2_Q19nRu7B5_KUu8G90PujHScVNg3VhHP0C_WCC5JuK6hrbxZIdd1DQ/s820/Dragobete-1024x683_1.jpg
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https://adrianmurariu.ro/blog/ghid-intalnire-reusita-valentines-day-dragobete-ziua-indragostitilor/


The decrease in satisfaction with the cleanliness of food outlets could be attributed to the heightened awareness of the importance of cleaning during the Covid-19 pandemic, the university said in a press release yesterday.

"With the spread of infectious diseases, public hygiene becomes even more important than just public cleanliness," said Professor Paulin Tay Straughan, dean of students and sociology professor at SMU.

She led the survey with Dr Mathew Mathews, principal research fellow at the Institute of Policy Studies at the National University of Singapore.


The decrease in satisfaction with the cleanliness of food outlets could be attributed to the heightened awareness of the importance of cleaning during the Covid-19 pandemic, the university said in a press release yesterday.
PHOTO: The decrease in satisfaction with the cleanliness of food outlets could be attributed to the heightened awareness of the importance of cleaning during the Covid-19 pandemic, the university said in a press release yesterday.
Picture posted by visitsingapore.com on 20 September 2019
https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizP9sJRCU8zzR8z13QTU7ZEiTSYQZuQ76Fgv7uHJOEBFiiYKxvknDC7aFSSBgi5Ui_evpxay9o-Vfh4NcyDIaQbC7MLCLr9xMsthvZ_d6shZ-xOfWOHOb4_jqYgdTFAWGB6t9d2oedsgU/s940/signpost-940x940.jpg
https://www.visitsingapore.com/content/dam/desktop/global/tourism-editorials/stb/sniffing-out-local-food/2018/signpost-940x940.jpg
https://www.visitsingapore.com/editorials/the-street-food-of-singapore/


"The pandemic made us realise that we can't always depend on a whole army of cleaners to act for us. It is timely for us to think about what we can do to make sure that the quality of our living spaces remains high," added Prof Straughan.

The survey, SMU's fourth Public Cleanliness Satisfaction Survey, was conducted from February to May this year. This was before it became mandatory from June 1 for diners to return their trays and clear their tables of litter.

The survey of over 2,000 Singaporeans and permanent residents found a 3.7 per cent drop in satisfaction with the cleanliness of coffee shops, air-conditioned foodcourts, hawker centres and wet markets, compared with 2019.


Despite patrons becoming more diligent about bussing their own tables, however, only 71.4 per cent of respondents were satisfied with the cleanliness of hawker centres.
PHOTO: Despite patrons becoming more diligent about bussing their own tables, however, only 71.4 per cent of respondents were satisfied with the cleanliness of hawker centres.
ST PHOTO: CHONG JUN LIANG
Picture posted by Rosalind Ang, The Straits Times on 15 May 2019 at 11:59 pm SGT - More Singaporeans cleaning up, but hawker centres are still the dirtiest places: Survey
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https://www.straitstimes.com/singapore/more-singaporeans-cleaning-up-but-hawker-centres-are-still-the-dirtiest-places-survey


LOWEST
Wet markets (84 per cent) and hawker centres (83 per cent) had the lowest proportion of respondents who were satisfied.

But the respondents' satisfaction with the cleanliness of coffee shops fell the most, dropping to 77 per cent this year from 86 per cent in the previous survey.

The survey also showed that of all the food outlets, people were least likely to return their trays at coffee shops - only 46 per cent returned their trays more than half the time there.

The top reason (72 per cent of respondents) was that cleaners clear their trays during or after their meal, before they leave the tables.


The survey also showed that of all the food outlets, people were least likely to return their trays at coffee shops - only 46 per cent returned their trays more than half the time there.
PHOTO: The survey also showed that of all the food outlets, people were least likely to return their trays at coffee shops - only 46 per cent returned their trays more than half the time there.
The top reason (72 per cent of respondents) was that cleaners clear their trays during or after their meal, before they leave the tables.
Photo for illustrative purposes only (Source: FB screencapture)
Picture posted by Jewel Stolarchuk, The Independent on 29 October 2019
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https://theindependent.sg/nus-student-left-heartbroken-after-witnessing-elderly-father-being-insulted-as-dirty-just-because-hes-a-cleaner/


Almost half the respondents cited the lack of visible signage on where to return their trays (45.2 per cent) and the tray return points not being in sight (44.6 per cent).

This year was also the first time the university's survey covered the cleanliness satisfaction in public toilets in various establishments.



Posted by Rosalind Ang, The Straits Times on 15 May 2019 at 11:59 pm SGT
https://www.straitstimes.com/singapore/more-singaporeans-cleaning-up-but-hawker-centres-are-still-the-dirtiest-places-survey


Overall, 81.6 per cent of Singaporeans were satisfied with the cleanliness of these toilets.

Shopping mall toilets received the most thumbs up (96 per cent), while coffee shop toilets (61 per cent) and those in hawker centres (68 per cent) received the fewest.

The top three issues were: Toilet seats or urinals were dirty or stained; the toilet floor in the common area was wet or stained; and the toilets had bad smells.


The top three issues were: Toilet seats or urinals were dirty or stained; the toilet floor in the common area was wet or stained; and the toilets had bad smells.
PHOTO: The top three issues were: Toilet seats or urinals were dirty or stained; the toilet floor in the common area was wet or stained; and the toilets had bad smells.
Picture posted by Depositphotos
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By Rosalind Ang, The New Paper, 19 August 2021 at 06:00 am
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Reference
[1] Rosalind Ang, The New Paper, More people dissatisfied with cleanliness at food outlets: Survey, posted on 19 August 2021 at 06:00 am, https://www.tnp.sg/news/singapore/more-people-dissatisfied-cleanliness-food-outlets-survey


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